Privacy Policy
Effective Date:
VenueMT (“we”, “our”, or “us”) is a product of Beartooth Labs Software LLC, based in Missoula, Montana.
This Privacy Policy explains how we collect, use, and protect your information when you use VenueMT.
Information We Collect
We may collect:
- Name
- Email address
- Phone number (if provided)
- Booking details (event type, date, guest count, notes)
- Payment-related data (processed through third-party providers like Stripe)
- Basic usage data (pages visited, interactions)
We do not store full payment card details.
How We Use Information
We use your information to:
- Facilitate booking requests between customers and venue owners
- Allow venue owners to manage bookings and availability
- Process payments and deposits
- Send important notifications (booking status, approvals, reminders)
- Improve the platform
Payments
Payments are processed through third-party providers (such as Stripe).
We do not store your full payment information. Payment providers handle sensitive payment data in accordance with their own privacy and security policies.
Sharing of Information
We only share information as needed to operate the platform:
- With venue owners (when a customer submits a booking request)
- With customers (when a booking is approved)
- With payment processors (to complete transactions)
We do not sell your personal data.
Data Retention
We retain data as long as necessary to:
- Provide the service
- Maintain booking records
- Comply with legal obligations
Security
We take reasonable measures to protect your information, but no system is completely secure.
Your Rights
You may request access to or deletion of your data by contacting us.
Looking for our Terms of Service?
Read the Terms of Service